Privacy Policy
Last updated:
My Technology Specialist, Inc. (“MTS,” “we,” or “us”) respects your privacy. This policy explains how we handle information collected through our website.
Information we collect
When you submit a support request, we collect your name, phone number, email address, optional company name, the type of help you need, and the issue details you provide.
Our hosting and form providers may also collect technical information, such as your IP address, browser type, and request time, to operate their services and help prevent abuse.
How we use and share information
We use support requests to respond to inquiries, arrange assistance, and communicate with you about your technology needs.
Our support form uses Formspree to process and store submissions. Information you submit is shared with Formspree so it can deliver your request to us. Read Formspree’s privacy policy for details about its practices.
Providers that host our website or deliver communications may also process information needed to provide those services. We may disclose information when required by law or when necessary to protect against fraud, abuse, or threats to security.
Cookies and external services
We do not currently use third-party analytics or advertising pixels on this website. The site itself does not set advertising or analytics cookies.
Submitting a form or following links to appointment booking, remote support, maps, or social media takes you to external services. Those services may use cookies and collect information under their own privacy policies.
Security and your choices
We take reasonable steps to protect personal information, but no internet transmission or storage system is completely secure.
You can contact us to ask about information we hold, how long it is retained, or to request access, correction, or deletion. We may need to verify your identity before acting on a request. Some records may need to be retained for service, accounting, or legal reasons.
You can call us instead of using the online form.
Contact us
For privacy questions or requests, call (508) 844-2000 or write to us:
Office Address:
My Technology Specialist, Inc.26 N. Washington St
North Attleboro, MA 02760
Mailing Address:
My Technology Specialist, Inc.PO Box 1111
Attleboro, MA 02703
Policy updates
We may update this policy as our website or practices change. Revisions will appear on this page with an updated date.